Location: Germany (fluent German, C2 or native-level proficiency required)

Type: Full-time
Work setup: Currently remote, moving toward an office-first model as local teams grow.
Contract: Official local employment under German labor law
Seniority: Mid–Senior Level (2–6 years of experience)

About the Company

Our client is redefining enterprise customer support by combining cutting-edge AI with local market expertise. Backed by a record-breaking $34M seed round from top-tier investors, the company is scaling rapidly across Europe. Their AI agents are already deployed by major telecom, banking, and healthcare organizations - transforming customer experience and reducing operational costs.

About the Role

We’re looking for a hands-on AI Engineer (Backend) to help design, build, and deploy AI-driven voice and chat agents for enterprise clients. You’ll work on backend architecture, integrations, and real-time conversational systems that bring LLM technology into production environments.

Responsibilities

• Build and integrate AI voice/chat agents into enterprise platforms.

• Design backend services and APIs for large-scale, high-availability systems.

• Collaborate with customer teams on implementation and rollout.

• Optimize performance metrics (latency, containment, call quality).

• Work closely with AI, product, and infrastructure teams.
  
  

Requirements

• 2–6 years of experience as a backend or software engineer.

• Proven experience with API design, integrations, microservices, or SaaS.

• Solid knowledge of Python, Go, Node.js, or Java.

• Experience with AI / LLM / conversational systems is an advantage.

• Familiarity with voice or contact center technologies (ASR, TTS, SIP/WebRTC, Twilio, Genesys, NICE, Avaya) is a strong plus.

• Experience delivering enterprise-grade software solutions.

• Fluent German (C2 or native-level) and strong English communication skills.

• Proactive mindset, focus on quality, and collaborative approach.
  
  

Why This Opportunity

• Official employment under German labor law.

• Competitive compensation and equity participation.

• Work alongside engineers from leading global tech companies.

• Early access to advanced AI and cloud technologies.

• Dynamic environment with autonomy and professional growth.

• Remote for now, transitioning to an office-first setup as the German hub expands.