Remote
·
Fully Remote
Operations Assistant
Location: Remote / Global | Type: Full-Time Independent Contractor
About the Company
Our client makes modern home-gardening joyful, easy, and wildly successful — from heirloom vegetable seeds and specialty herb kits to bonsai starters, grow-lights, and patio planters. Backed by EAK Distribution, they’re already an 8-figure e-commerce brand selling on Amazon, Shopify, TikTok Shop, and their own DTC site, and they’re on a fast track to $30 million in annual revenue within the next few years.
About the Role
Responsibilities
- Manage the recruiting process end-to-end, including posting job ads, coordinating interviews, and maintaining communication with candidates. You will not have to interview candidates.
- Facilitate smooth onboarding for new employees and assist with professional offboarding processes.
- Maintain and update internal documentation such as SOPs, wiki pages, employee records, and team directories.
- Distribute and balance workloads using ClickUp, while monitoring for potential burnout risks.
- Track progress on projects and tasks, ensuring timely follow-ups and completion.
- Compile, organize, and report on team KPIs and performance data.
- Schedule, coordinate, and document recurring team meetings (e.g., Level 10s) and follow up on action items.
- Serve as a communication bridge between departments to ensure timely information flow.
- Manage internal calendars, meeting logistics, and other administrative coordination.
- Provide day-to-day logistical and administrative support to the Operations Manager.
- Contribute to employee engagement and team development initiatives in collaboration with leadership.
Results (Expected Accomplishments)
- A streamlined and professional recruiting and onboarding process.
- Well-organized, easily accessible operational documentation that boosts team efficiency.
- Balanced team workloads with clearly tracked progress on all initiatives.
- Timely meeting updates, follow-ups, and action item tracking.
- Strong interdepartmental communication and collaboration.
- Reduced administrative burden on the Operations Manager and project leads.
- Higher team satisfaction through operational support and engagement initiatives.
- Clear alignment between people operations and company objectives.
Requirements
- At least 2 years of experience in project management and operations, HR, administrative operations, or people coordination roles.
- Proficiency in ClickUp, Google Workspace, and communication tools like Slack.
- Strong organizational, multitasking, and follow-through skills.
- Excellent verbal and written communication abilities.
- High attention to detail and comfort, managing multiple priorities simultaneously.
- Ability to handle confidential information with discretion.
- Familiarity with KPIs, project management, and internal documentation systems.
- Proactive, self-motivated, and solutions-oriented approach.
- Strong interpersonal skills and a service-focused mindset.
- Experience supporting a fast-paced, remote-first, and systems-driven team environment.
What's In It For You?
Compensation and Benefits
- Salary range: $1000-1500.
- Full-time, semi-flexible position (mandatory working hours from 8 AM to 12 PM EST; remaining hours can be scheduled throughout your day).
- Health benefits after 90 days (full-time employees only).
- Opportunities for professional development.
- Annual performance evaluations with potential for salary increases based on impact and contributions.
- Locations
- Remote
- Remote status
- Fully Remote
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