Hybrid — Lisbon / Cascais, Portugal
Full-time

About the Company

Our client is building a hybrid wellness and education ecosystem that bridges offline and online experiences.
The project combines in-person retreats and group programs in Cascais with an online learning and community platform designed to empower personal growth, mental well-being, and continuous education.
We’re looking for an experienced Chief Operating Officer (COO) who will develop scalable processes, synchronize teams and contractors, and ensure both online and offline directions work seamlessly toward business growth.

Requirements

Must-have:

•  5+ years in operations management / COO / Program Operations

• Proven experience launching online products on ready-made platforms (LMS, CRM, chatbots, payments).

• Strong financial acumen: P&L, pricing, ROI analysis, forecasting.

• Process-building expertise: org design, OKRs/KPIs, playbooks, workflows.
  

  Structured, results-driven mindset combined with empathetic communication.
  

• Fluent in Russian or Ukrainian, strong command of English (Upper-Intermediate+).
  
  
  

Nice-to-have:

• Background in wellness, psychotherapy, or education.

• Network of contractors in Portugal (production, events, influencers).
  
  

Benefits

• Competitive base salary + KPI-based bonus tied to revenue/margin/ROI.
  

• Opportunity to shape the strategy and operations of a fast-growing hybrid product.
  

• Work closely with the founder and strategic consultant during the initial growth phase.
  

• Inspiring environment - combining business, wellbeing, and personal development.
  
  

If you’re an operational leader who thrives in building structure from chaos and enjoys turning ideas into scalable systems, we’d love to hear from you.