Administrative & Operations
·
Europe
·
Fully Remote
Chief of Staff / Delivery Operations
Remote (Europe only) · Full-time · B2B Contract
The company is a liquidity and technology provider of solutions for the crypto and foreign exchange (FX) industry. The company specializes in the sphere of B2B services and products, catering to a wide range of clients including large licensed brokers, crypto exchanges, crypto brokers, forex brokers, hedge and crypto funds, and professional managers.
What We’ll Do
- Run weekly delivery reviews across all products (5 total) to monitor velocity, blockers, and quality.
- Implement consistent Sprint reporting, burndown analytics, and capacity planning.
- Partner with the Internal Auditor to extract time vs output metrics.
- Manage incident postmortems and root-cause follow-ups.
- Enforce SLA agreements across teams: engineering, QA, product.
- Drive alignment with company-wide OKRs and ensure tracking discipline.
- Own tactical execution in SAFe 6.0 cycles (prep, follow-up, closure).
- Track hiring/firing gaps, ensure performance reviews are run on time.
- Create repeatable ops templates for all engineering rituals.
What We’re Looking For
- 5+ years in engineering operations / Chief of Staff role.
- Experience in B2B SaaS or fintech environment.
- Ops background: ex-consulting (McKinsey, Accenture, Bain) or military/PMO rigor.
- Hyper-detailed, high-ownership, zero tolerance for ambiguity.
- Fluent in Jira/Confluence, GitLab metrics, Google Sheets, dashboards.
Benefits:
- Competitive salary based on knowledge and experience.
- Annual leave (24 days as per group policy).
- Flexible working options such as remote working and hybrid schedules.
- Support for continuing education, certifications, and professional training programs relevant to the industry (upon completion of 1 year with the company).
- Performance-related annual bonuses based on individual performance and KPIs completed.
- Department
- Administrative & Operations
- Locations
- Europe
- Remote status
- Fully Remote
- Employment type
- Full-time

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