Remote (Preferred time zones: GMT+3-GMT+5)
Full-time · B2B Contract

An international fintech company is looking for a Head of Back Office Operations will manage all operational activities related to invoicing, settlements, payments, deposits and withdrawals, client reporting, onboarding and offboarding processes, internal information management, and administrative support across the company's multiple business lines. This role ensures accuracy, efficiency, compliance, client data integrity, and timely execution of back-office functions.

What We’ll Do

• Oversee and streamline end-to-end invoicing processes, payment settlements, client payments, financial reconciliations, and client reporting across diverse business units.
• Manage comprehensive client onboarding and offboarding processes, ensuring smooth transitions and compliance with regulatory requirements.
• Implement rigorous financial and operational controls to ensure compliance and mitigate operational risks.
• Ensure the integrity and accuracy of internal information and client data through robust control mechanisms and regular audits.
• Develop and optimize robust back-office processes and systems, driving efficiency, scalability, and lean process improvement initiatives.
• Regularly liaise with finance, legal, compliance, customer support, and technology teams to align processes, improve cross-departmental efficiency, and promptly resolve operational issues.
• Supervise the preparation and distribution of accurate and timely client statements, reports, and internal documentation.
  

What We’re Looking For

• At least 7 years of experience in brokers.
• Extensive experience managing back-office operations in financial services, brokerage, fintech, or payment processing companies.
• Deep expertise in financial operations, settlements, invoicing, payments, client onboarding/offboarding, internal data management, and regulatory reporting.
• Proven record of implementing process improvements, lean methodologies, and automation initiatives.
• Fluent English (C1+) is mandatory; additional languages are a plus.
• Willingness to work in the GMT+3 - GMT+5 timezone.

What’s in It for You

• Work closely with a high-performing international team and experienced commercial leadership.
• Autonomy to develop your region, build strategic partnerships, and shape go-to-market strategy.
• Fast-paced, entrepreneurial environment with no red tape.
• Direct exposure to the leadership team and influence on product and sales direction.